Your Self Check-in – It’s This Easy!

Step 1:

Online-Check-in

You will receive an invitation for self-check-in at Fair Hotel Europaallee one day prior to your arrival.
This simplifies the on-site check-in process and allows you to enter the details required for your invoice.

Please note that invoices cannot be sent via booking portals; we require your direct email address for this purpose.

Step 2:

Arrival at the Hotel

You can check in conveniently using our self-service check-in kiosk. You can locate your booking using your booking number or your surname and departure date. After entering your details, you can pay any outstanding balance.

You will then receive a room card. The kiosk will also provide a receipt containing your room number and Wi-Fi access details.

Tips:
Booking.com: Enter the booking number without dots!
Expedia: Your trip number is not the booking number.
General: The kiosk asks for your surname and check-out date, not your full name, first name, or check-in date.

Step 3:

Checking into your room

During your booked stay, your room key opens the entrance door (white) as well as your room door at any time until 12:00 p.m. on the day of departure.

Step 4:

Relax and Enjoy

Enjoy a restful sleep on our dream mattresses.

Information:

You will find all information regarding Wi-Fi and services in your room.

If you cannot find the information you need, you can reach us at any time via WhatsApp.

Need Help?

Our team is available:

Our team is available to assist you:

Monday to Friday from 8:00 a.m. to 8:00 p.m.

You will find our support phone number for urgent questions outside these hours in your online check-in invitation.

E-Mail:	europa@fairhotelgroup.de
Telefon:	+49 69 742628
WhatsApp: